Digitalization of a Local Public Administration

We needed a complete TLC solution to supply valuable services to citizens.

MUNICIPAL ADMINISTRATION WITH VARIOUS SERVICES (SCHOOLS, LIBRARY, ETC.)

WE GUARANTEE EXCELLENT TLC SERVICES IN LINE WITH THE MODERN NEEDS OF A LOCAL ADMINISTRATION AND SCHOOL STRUCTURES,WHICH INCREASINGLY NEED TO USE WEB SERVICES

NEEDS

  • Rely on a single supplier of TLC services for an increased control on public spending.
  • Optic fiber connections for all facilities.
  • A VoIP solution to eliminate switchboard management and maintenance costs.
  • Setup public Wi-Fi areas.
  • Qualified pro-active assistance.

THE IRIDEOS SOLUTION



  • FIBER CONNECTION FOR THE VARIOUS FACILITIES

    Facilities were connected to Internet via optic fiber, guaranteeing fast reliable performances.

  • VIRTUAL SWITCHBOARD

    No switchboard management costs thanks to a cloud-based virtual switchboard, installed and managed entirely by IRIDEOS specialized personnel. All the workstations and terminals needed by the client are also provided.

  • PROFESSIONAL ASSISTANCE

    The proprietary infrastructure enables IRIDEOS to hold total control and visibility over the status of the systems and transmission circuits, so as to ensure a constant pro-active management of the network.

  • INTEGRATED VOICE SOLUTION

    Thanks to an integrated voice solution and a flat-rate tariff towards Italian destinations, clients can save money and control phone traffic.

  • PUBLIC WIRELESS NETWORK

    The IRIDEOS proprietary radio network was used to create free wireless areas. Citizens can access Internet in all the areas covered by the service.

RESULTS OBTAINED

  • Increased cost control with IRIDEOS as a sole supplier of TLC services.
  • Lower cost thanks to the virtual switchboard and flat-rate tariffs.
  • Reliable scalable solutions depending on effective needs.
  • Wireless coverage in various areas to provide citizens with a useful service.
  • 24-7 professional assistance provided by internal certified IRIDEOS personnel.

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