IoT – Internet of Things

Innovation in our sector is essential to be competitive, that is why we want partners that guide us through the digital transformation process.

italian company leading in the environmental comfort sector for over 30 years

we aimed at an IoT management of boilers to obtain that competitive advantage which would enable us to optimize internal processes and create added value to retain final clients.

Needs

Get in touch with final clients as relationships were once interrupted after the purchase.
Acquire bidirectional information from sensors installed on boilers.
View data in real time.

Access the data produced by boilers and company areas.
Activate post-sales management creating added value for our stakeholders.

THE IRIDEOS SOLUTION

HOUSING & IOT PLATFORM

Development of an ad hoc IoT platform based on actual customer needs and installation in IRIDEOS data centers. The platform is interconnected with the sensors already on board the boilers to collect all the information that the sensors record.
ANALYTICS & PREDICTIVE ANALYTICS

The platform processes the data collected from all the subjects connected with the company: internal departments (sales, marketing, administration, production data), subjects involved in post-sales (installers) and suppliers. It reprocesses information in a strategic way generating internal and external processes.
Moreover, it is able to make predictions about the future or unknown events, activating new automated processes involving internal users (eg warehouse and inventory management) and external users (evolved assistance).

REAL TIME DATA

Analysis of the data collected in real-time thanks to customizable dashboards showing the values picked up by sensors.
MANAGEMENT SERVICES

The client’s platform and the architecture that hosts it, is managed entirely by IRIDEOS experts, highly specialized in both system management and infrastructural management. Our staff is certified according to international standards for ITIL management 3.

Results obtained

Process innovation, which enabled the passing from compulsory (assistance) to saleable service (new assistance service) elements.
Increased focus on the client, increased proximity with improved client satisfaction and customer retention.
Sales tracking and extraction of new data to set up new strategic activities and identify problems.
Cost reduction (lower warehouse stock, optimized assistance).

A few of the projects we have been working on

Cloud SAP/SAP HANA Business Continuity

Our management system is the core of our activity. I must guarantee the continuity and promptness of processes to reduce delivery costs and respect stringent SLAs towards clients.

International leader in the import/export of fresh fruit and vegetables.

Private Cloud, complete service management and outsourcing to ensure the performance and operative continuity necessary for the core business

Multisite Connectivity

A reliable high-quality multi-facility connectivity is essential for a successful business.

Leading european group in the automotive sector

Our IT system connects all the services we supply as well as suppliers, dealers and service partners. Our operative continuity and the reliability of commercial relations, and therefore our existence on the market, depend on its efficiency.

Hybrid Cloud

We would like to transfer part of our data to the Cloud system to save on our infrastructure. Some information are very sensitive and their security must be ensured.

A large business from the finance sector is already an irideos client for housing services.

IRIDEOS can create customized hybrid solutions by integrating the virtual data center with connectivity and housing services. the huge advantage of dynamically transferring workloads between the two platforms is a fast flexible increase of computing capacities and IT system performances.

IT Outsourcing

We needed a managed infrastructure and support for the implementation of SAP HANA.

Leading international company in the designing and production of generators and electric motors.

The need to implement a SAP service required the total focus of our it resources during a two-year project that involved the entire company. To us, it was fundamental to find a partner that would support us through this important transition, so we could focus entirely on the project without having to deal with other it functions.