Integrated Voice and Internet Solutions

Our study needs Internet connection, a phone line with included traffic and a switchboard. We want a high-performing reliable service at a contained cost.

ACCOUNTING AND EMPLOYMENT CONSULTANCY FIRM WITH EIGHT EMPLOYEES AND FOUR PARTNERS.

TO MEET THE NEEDS OF AN ACCOUNTANCY AND EMPLOYMENT CONSULTANCY FIRM, IRIDEOS SUPPLIED AN INTEGRATED VOICE, INTERNET CONNECTION AND VIRTUAL SWITCHBOARD SOLUTION.

NEEDS

  • Fast internet access, guaranteed bandwidth and stable line (to send pay slips and transfer tax declarations).
  • Voice service with included traffic to reduce and monitor phone expenses.
  • Switchboard replacement due to intervention times and high maintenance costs, upgrades and resolution of unsatisfactory anomalies.
  • Guarantee service continuity.
  • Maintain existing numbers.
  • Professional connections at the homes of the two partners.
  • Manage calls for consultants in mobility.

THE IRIDEOS SOLUTION



  • AN INTEGRATED SOLUTION : VOICE, DATA AND VIRTUAL SWITCHBOARD

    The solution includes 6 simultaneous voice lines with flat-rate domestic landline and mobile traffic, a FTTCab circuit up to 200/20 Mbps for Internet access and a Virtual Switchboard. In addition, IP phones and Mobile apps for each workstation, automated voice answering system, operator station and PoE switch.

  • GUARANTEED SERVICE CONTINUITY THANKS TO BACKUP SERVICE

    An ADSL backup line guarantees continuous Internet access and voice service on two phone lines for a real advantage when carrying out professional activities.

  • GUARANTEED MINIMUM BANDWIDTH VALUES FOR ASSURED PERFORMANCES

    The guaranteed bandwidth ensures minimum download and upload values, thus avoiding performances that do not meet client needs.

  • VARIED INTERNET CONNECTION PROFILES

    The Internet service at the homes of the two partners is supplied through two different systems: one is an FTTH system up to 1 Gbps/100 Mbps on the IRIDEOS urban network, while the other is an FTTCab system up to 100/20 Mbps.

RESULTS OBTAINED

  • The 6 simultaneous lines meet the firm’s phone needs.
  • The flat-rate reduces telephone costs.
  • Telephone numbers were transferred (Number Portability) and maintained.
  • The FTTCab connection and the back-up line ensure the continuity of the voice and data services.
  • The Virtual Switchboard based on the Cisco Meraki technology eliminates maintenance costs, enables web management and personalization, supports self-installing system and automatic remote configurations and uses a unique, advanced integrated platforms (audio conference, video conference, chat, voicemail, shared contacts).
  • The Virtual Switchboard enables the transfer of extensions to smartphones so as to manage calls when not in the office.
  • The guaranteed bandwidth for the private connections of the two partners guarantees bandwidth values also in case of overcrowded connection.

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